Our Services
Introduction
Serenity Psychotherapy LLC (“Serenity Psychotherapy,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://serenitypsychotherapy.org or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.
Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, and other contact details you provide when filling out forms on our website or contacting us.
Health Information: Details related to your mental health, treatment history, and other sensitive information necessary for providing psychotherapy services.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services.
How We Use Your Information
We use the information we collect in the following ways:
To provide, operate, and maintain our website and services.
To improve, personalize, and expand our website and services.
To understand and analyze how you use our website and services.
To develop new products, services, features, and functionality.
To communicate with you, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
To process your transactions and manage your appointments.
To send you emails.
To find and prevent fraud.
Disclosure of Your Information
We may share your information with:
Service Providers: Third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under